Shipping & Delivery
Kaafmeem Shipping Charges & Delivery Policy
At Kaafmeem, we strive to provide fast, reliable, and hassle-free shipping for all our customers across Saudi Arabia. This page explains our delivery times, shipping fees, guidelines, and important notes to ensure a smooth shopping experience.
Shipping Fees (Saudi Arabia)
Free Shipping
Enjoy free delivery on all orders 300 SAR and above (VAT included).
Standard Shipping
A flat rate of 25 SAR applies to orders below 300 SAR. This fee is non-refundable.
Cash on Delivery (COD)
COD is available with an additional fee of 20 SAR. This fee is non-refundable.
Delivery Time Inside Saudi Arabia
- Orders are delivered within 5 to 12 working days after payment confirmation.
- During high seasons (Sales, Ramadan, Black Friday..etc), delivery may take an additional 3–6 working days.
- Working days are Sunday–Thursday. No deliveries on Fridays, Saturdays, or public holidays.
Order Tracking
Once your order is shipped, you will receive an SMS and email with your tracking number.
You can also check the status anytime through your Kaafmeem account under “My Orders.”
If you did not receive a tracking message, please contact customer support and we will provide it for you.
Secure Payment Options
Visa
Mastercard
Mada
Apple Pay
American Express
Tamara
Tabby
Order processing begins after payment confirmation
Delivery Guidelines
- Please ensure your mobile number is active so the courier can reach you.
- Provide a complete and accurate address including district, street name, and building number.
- The courier may contact you to schedule delivery based on your location.
Returns & Refunds (Saudi Arabia Only)
7 days from delivery date (3 days during sales).
Items must be unused, unwashed, in original packaging, with all tags attached, and with the receipt.
The first return is free. Additional pickups cost 25 SAR.
Refunds are processed within 7–14 working days after return approval.
The Cash on Delivery fee (20 SAR) and any paid shipping fees are non-refundable.
Customer Support
If you have any questions about delivery or returns, our team is here to help:
- Phone: 920033067
- WhatsApp: +966 56 706 7010
- Email: support@kaafmeem.com
- Help Center: help.kaafmeem.com
Important Note
Kaafmeem is committed to delivering high-quality service. Delivery times may vary depending on courier performance in your area. We appreciate your patience during high-demand seasons.