Welcome to KaafMeem

Return Policy

Did you change your mind?

Don’t worry; we will manage it! 

To ensure customer satisfaction, all of your purchases in www.kaafmeem.com are returnable/replaceable within 7 days from the date of delivery to you; this also applies to damaged, defective or wrong items received.

  • To be eligible for a return; your ordered items need to be unused, unwashed, not missing any parts and in their original condition.
  • If any of your order items were received damaged, faulty or incomplete - we will handle the shipping and return fee.
  • Please send us an email to (info@kaafmeem.com) or to customer support WhatsApp (0567067010) "during working hours"1 with a clear photo that shows the defaults in your received item
  • If your order items are in good condition, but you just changed your mind - please send the items back to us at your convenience.KaafMeem.com will not handle shipping and return fees in such cases. You can ship the order/item back to our facility via your method or contact KaafMeem support team to arrange for a pick (charges will be applied - ask the team for the fees).
  • If the order were placed using the COD payment method, the COD charges (20 SR) wouldn't be refunded, as the shipping company charges these charges.
  • Original packaging and invoice copy sould be provided for all exchange/return orders 

Please note that KaafMeem.com will issue refunds through the following methods:

  • COD Payments - Will be refunded via bank transfer 
  • Bank Transfer payments - Will be refunded via bank transfer 
  • Credit Card Payments - Will be refunded to the credit card (please be noted that it might take from 7 to 14 working days for the amount to show in your bank statement from the day of refund)
  • PayPal Payments - Will be refunded to the PayPal account
Please be noted that it will take from 7 to 14 working days to process refund requests from the day of receiving the returned order. 
Return/Exchnage service is available in the Kingdome of Saudi Arabia only

WhatsApp working hours differe based on the season, it's written on the Status 


You already have an account? Great! Login here.